PRIVACY POLICY
Effective Date: June 6, 2026
Business Name: ACHIEVERS NEET/JEE COUNSELING
1. Introduction
ACHIEVERS NEET/JEE COUNSELING respects the privacy of students, parents, guardians, website visitors, and communication platform users.
This Privacy Policy explains how we collect, use, process, store, disclose, and protect personal information obtained through our website, counseling services, WhatsApp Business Platform communications, Rich Communication Services (RCS), phone calls, email interactions, and related digital services.
By accessing or using our Services, you consent to the collection and processing of information in accordance with this Privacy Policy.
2. Information We Collect
A. Personal Information
We may collect:
- Full name
- Parent/guardian details
- Mobile number
- Email address
- Residential address
- Educational qualifications
- Academic records
- Counseling preferences
B. Device Information
We may collect:
- Device type
- Browser type
- Operating system
- Device identifiers
- IP address
- Language preferences
C. Cookies and Website Data
Our systems may collect:
- Session data
- Cookie identifiers
- User preferences
- Website analytics data
- Traffic information
D. Communication Data
For WhatsApp and RCS communications, we may process:
- Phone numbers
- Delivery status
- Message interaction data
- Opt-in records
- Communication preferences
- Customer support interactions
3. Purpose of Data Collection
We collect information to:
- Provide counseling services
- Schedule appointments
- Verify users
- Respond to inquiries
- Improve service quality
- Send educational updates
- Deliver transactional notifications
- Maintain communication records
- Comply with legal obligations
- Prevent fraud and misuse
Information is collected only for legitimate business and educational purposes.
4. Consent for WhatsApp & RCS Data Processing
By providing your mobile number and interacting with ACHIEVERS NEET/JEE COUNSELING, you consent to receiving communications through:
- WhatsApp Business Platform
- Rich Communication Services (RCS)
- SMS
- Phone calls
Consent includes processing of communication-related data required for:
- Message delivery
- User verification
- Customer support
- Appointment reminders
- Educational notifications
Users may withdraw consent at any time by contacting us.
Withdrawal may affect our ability to provide certain services.
5. Legal Basis for Processing
We process personal information based on:
Consent
When users voluntarily provide information.
Contractual Necessity
To provide requested counseling services.
Legitimate Interests
To improve services, maintain security, and operate our business.
Legal Compliance
To comply with Indian laws, regulatory requirements, court orders, and lawful requests.
6. How We Use Collected Data
ACHIEVERS NEET/JEE COUNSELING may use collected information for:
- Counseling services
- Educational guidance
- Communication management
- Customer support
- Service administration
- Security monitoring
- Analytics
- Website improvement
- Appointment scheduling
- Record maintenance
- Compliance purposes
We use only the information necessary for the stated purposes.
7. Data Retention & Deletion
Personal information is retained only for as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it is securely deleted, anonymized, or archived according to applicable legal requirements.
Users may request deletion subject to legal retention obligations.
8. Data Sharing with Third Parties
We may share information with trusted service providers solely for business operations.
Categories include:
Meta Platforms
For WhatsApp Business communications.
Google Services
For email, analytics, cloud infrastructure, and related operational functions.
Telecom Operators
For message routing and delivery.
Technology Service Providers
For hosting, cybersecurity, communication systems, and technical support.
Legal Authorities
Where required by law or regulatory obligations.
We do not sell personal information to third parties.
9. Security Measures & Encryption
ACHIEVERS NEET/JEE COUNSELING implements reasonable technical and organizational safeguards including:
- Access controls
- Password protection
- Secure communication channels
- Encryption where applicable
- Monitoring systems
- Security reviews
While we strive to protect data, no internet-based system can guarantee absolute security.
Users acknowledge inherent risks associated with electronic communication.
10. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Maintain sessions
- Improve functionality
- Understand user behavior
- Analyze traffic
- Enhance user experience
Users may manage cookies through browser settings.
Disabling cookies may affect website functionality.
11. Data Transfer & Storage (India-Based)
Information is primarily stored and processed in India.
Certain service providers may process information in other jurisdictions where operationally necessary.
Where international transfers occur, reasonable safeguards and contractual protections are implemented to protect personal information.
We seek to ensure that all data processing complies with applicable Indian legal requirements.
12. User Rights
Subject to applicable law, users may request:
Access
Access to personal information held by us.
Correction
Correction of inaccurate or incomplete information.
Deletion
Deletion of eligible information.
Withdrawal of Consent
Withdrawal of consent for processing activities.
Communication Preferences
Opt-out from promotional communications.
Requests may be submitted through the contact information provided below.
Verification may be required before processing requests.
13. Policy for Children
ACHIEVERS NEET/JEE COUNSELING provides services to students, including minors.
Where information of children is collected, parental or guardian involvement may be required.
We do not knowingly collect information in violation of applicable laws.
Parents and guardians may contact us regarding information relating to minors.
14. Updates to Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Legal changes
- Regulatory requirements
- Service enhancements
- Operational changes
Updated versions become effective upon publication.
Users are encouraged to review this Privacy Policy regularly.
Continued use of Services after updates constitutes acceptance of the revised policy.
15. Governing Law (India)
This Privacy Policy shall be governed by the laws of India.
Any dispute relating to privacy, data processing, or information handling shall be subject to the jurisdiction of competent courts located in Thane, Maharashtra.
16. Contact Information
For privacy-related requests, complaints, or inquiries, please contact:
ACHIEVERS NEET/JEE COUNSELING
Address:
Mangalmurti Society, Room No. 1452,
Nagare Niwas,
Ambedkar Putala,
Parera Nagar,
Sangharsh Mitra Mandal,
Thane, Maharashtra – 400606,
India
Email: kavitanagare93@gmail.com
Phone: +91 8976998997
Response Time: We will make reasonable efforts to respond within applicable timelines under Indian law.